Troubleshooting: Items unassigned invoice staging
Items in Invoice Staging appear as Unassigned.
Figure: Example of unassigned items in a staged invoice
One or more of the following conditions apply:
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Vendor size abbreviations aren’t assigned.
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Vendor size abbreviations in Yellow Dog don’t exactly match the invoice.
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The vendor part number (PN) in Yellow Dog doesn’t match the invoice.
1. Confirm vendor size abbreviations
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Go to Common Setup > Vendors and Manufacturers.
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Select the vendor.
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Open the Vendor Mappings tab.
Confirm that size abbreviations are defined and exactly match the vendor’s invoice.
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Example:
CA = CASE,EA = EACH
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2. Confirm the vendor part number
Verify that the vendor PN assigned to the item matches the invoice.
Check the Vendor Products tab in either:
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The item editor, or
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The vendor editor
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When the next staged invoice comes in for this vendor, confirm that the items display as Assigned
Contact Yellow Dog Support directly:
If the Vendor Part Numbers, and Abbreviations match exactly what is provided by the vendor and the items are still Unassigned
- Phone: 757-663-7514
- Email: support@yellowdogsoftware.com
- Chat: Click here to Chat with a YD Support Guide
Support hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST
Emergency support (available 24/7): 757-663-7514, Option 1
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