Troubleshooting: Error Message 'There are no Event Sessions for this event'
Stands are attempting to be added through the ‘Add Additional Stands’ button after the event has already been started and the system displays the error message ‘There are no Event Sessions for this event'.
The error message ‘There are no Event Sessions for this event’ indicates that the event did not generate correctly because no Event Sessions were created.
Version 377 Build 2025.6.10.377
If your Yellow Dog is on Version 377 Build 2025. 6.10.377 or later, click "Undo Event Start" and start the event again.
Version 377 Build 2025.5.22.377 or Prior
If your Yellow Dog is on Version 377 Build 2025.5.22.377 or prior causing the "Undo Event Start" button to be greyed out, please contact Support. See support contact information below.
Click HERE to learn how to find your Yellow Dog Inventory version.
If you are unable to undo the start of your event or if you are on a version that requires you to reach out to support, contact Yellow Dog Support directly:
- Phone: 757-663-7514
- Email: support@yellowdogsoftware.com
- Chat: Click here to Chat with a YD Support Guide
Support hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST
Emergency support (available 24/7): 757-663-7514, Option 1
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