FAQs: What are the instructions for signing up for the Customer Portal?
Q: What are the instructions for signing up for the Customer Portal?
A: The steps review how to sign up for the Yellow Dog Customer Portal:
- Go
to https://portal.yellowdogsoftware.com
- Click
on New User? Sign Up
- Enter name, email then enter the captcha and click Sign Up
- Once your account has been approved you will receive an
email. Click Accept the Invitation to complete account setup.
Account validation can take up to 24 hours. If you have not received the email within 24 hours, please call the Client Services Team at (757) 663-7514. - After selecting Accept the Invitation in the email, you will be directed to a website and prompted to create a password. Enter and confirm your password then select Register.Note: Your username will be the email address you used to sign up for the Customer Portal. Please save your username and password in a safe place so you can always easily log into the Customer Portal.
- One your set up your password, you will be directed to the Manage Profile section. Please add your full name and contact information so Client Services can easily identify you and reach out when you submit a Support Ticket.
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