What constitutes an emergency for Emergency Support?

What constitutes an emergency for Emergency Support?

After hours support is available 24/7 in the event of an emergency. 

Yellow Dog constitutes an emergency as: 

​
  • Cannot log into Yellow Dog
  • Cannot Sync your handheld device
  • Items are not available to be rung up at the POS/Are not ringing up correctly.

If you are experiencing any of these please call (757)663-7514-You will be connected to our answering service that will relay your message to the support guide on call. 

 

Please submit all other questions to Support Here and they will be reviewed during the next business day. Help Desk hours are Monday-Friday 9am-8pm EST.


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