FAQs: What constitutes an emergency for Emergency Support?
Q: What constitutes an emergency for Emergency Support?
A: After hours support is available 24/7 in the event of an emergency. Yellow Dog constitutes an emergency as:
Items are not available to be rung up at the POS.
Missing Event Sales for Concession Events.
Issue preventing you from completing a physical inventory counts.
If you are experiencing any of these please call (757)663-7514. You will be connected to our answering service that will relay your message to the support guide on call.
Please submit all other questions to Support HERE and they will be reviewed during the next business day. Help Desk hours are Monday-Friday 9am-8pm EST.
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FAQs: What are the instructions for signing up for the Customer Portal?
Q: What are the instructions for signing up for the Customer Portal? A: The steps review how to sign up for the Yellow Dog Customer Portal: Go to https://portal.yellowdogsoftware.com Click on New User? Sign Up Enter name, email then enter the captcha ...
FAQs: What resources are available in the Customer Portal?
Q: What resources are avliable in the Customer Portal? A: The Customer Portal is important for several reasons because it contains several valuable resources: Home or Knowledge Base A treasure trove of valuable documentation and videos. My Area Have ...
FAQs: Does Yellow Dog provide free end-user training?
Why it’s Important: Remote end-user training helps boost user confidence, reducing support needs, and ensuring you get the most value from key features. It lays the foundation for successful, long-term engagement and usage of Yellow Dog. Does Yellow ...
FAQs: Do you have an in-person training program?
Q: Do you have an in-person training program? A: Yes, check out the attached details below and visit our website https://www.yellowdogsoftware.com/boot-camp.
Quick Reference: Yellow Dog Contacts and Resources
Websites & Resources Yellow Dog Website Learn about Yellow Dog and explore our offerings. What’s New Stay up to date with the latest enhancements, updates, and version details. Help Site Access integration guides, technical documentation, and support ...
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Tips & Tricks: How do I download and install drivers for my Zebra Printer?
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