FAQs: What resources are available in the Customer Portal?
Q: What resources are avliable in the Customer Portal?
A: The Customer Portal is important for several reasons because it contains several valuable resources:
- Home or Knowledge Base
A treasure trove of valuable documentation and videos. - My Area
Have a question? Need help? Submit a Support Ticket under the My Area section of the Customer Portal to receive assistance for a Client Support Specialist. - Live Chat
Have a question and want to ask quickly? Submit a chat and connect directly with a Client Services Specialist. The chat feature is located at the bottom right of the Customer Portal. Live chat is available M-F 9:00 a.m. – 8:00 p.m. EST.
Related Articles
FAQs: What are the instructions for signing up for the Customer Portal?
Q: What are the instructions for signing up for the Customer Portal? A: The steps review how to sign up for the Yellow Dog Customer Portal: Go to https://portal.yellowdogsoftware.com Click on New User? Sign Up Enter name, email then enter the captcha ...How To: Submit a Support Ticket on the Customer Portal
To submit a support ticket on the Customer Portal you must have an existing Customer Portal account. Visit https://portal.yellowdogsoftware.com/portal/en/signin Log into your account. Click 'Support' at the top of the page. Select 'Add Ticket'. In ...Quick Reference: Yellow Dog Contacts and Resources
Websites & Resources Yellow Dog Website Learn about Yellow Dog and explore our offerings. What’s New Stay up to date with the latest enhancements, updates, and version details. Help Site Access integration guides, technical documentation, and support ...FAQs: What constitutes an emergency for Emergency Support?
Q: What constitutes an emergency for Emergency Support? A: After hours support is available 24/7 in the event of an emergency. Yellow Dog constitutes an emergency as: Items are not available to be rung up at the POS. Missing Event Sales for ...FAQs: Do you have an in-person training program?
Q: Do you have an in-person training program? A: Yes, check out the attached details below and visit our website https://www.yellowdogsoftware.com/boot-camp.
Popular Articles
How To: Find Your Yellow Dog Inventory Version
Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...Feature Overview: Par & Re-Order Points
Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...How To: Install the Zebra ZD411 Printer Driver
End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT When you install the correct driver, Windows can communicate with your Zebra ZD411 printer so it prints labels and tags reliably from Yellow Dog Inventory. Without the driver, the ZD411 will not ...FAQs: What are Bins?
End user · Yellow Dog Inventory 2026 Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. The Bin field is free text, so you can use letters or numbers. You don’t need to create bins in ...Food and Beverage User Manual
The Food & Beverage User Manual is your key to understanding the potential of Yellow Dog. Whether you're a first-time user or a seasoned pro, this detailed manual will help you understand how to best utilize your Yellow Dog Inventory system. Download ...