FAQs: What resources are available in the Customer Portal?
Q: What resources are avliable in the Customer Portal?
A: The Customer Portal is important for several reasons because it contains several valuable resources:
- Home or Knowledge Base
A treasure trove of valuable documentation and videos. - My Area
Have a question? Need help? Submit a Support Ticket under the My Area section of the Customer Portal to receive assistance for a Client Support Specialist. - Live Chat
Have a question and want to ask quickly? Submit a chat and connect directly with a Client Services Specialist. The chat feature is located at the bottom right of the Customer Portal. Live chat is available M-F 9:00 a.m. – 8:00 p.m. EST.
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