How To: Remove Items from Shopify

How To: Remove Items from Shopify

End user  ·  Yellow Dog Inventory 2026

 WHY IT'S IMPORTANT

How you remove an item depends on what you want to stop: just the on-hand quantity updates, or the item itself. Removing an item incorrectly can leave it active in one system but not the other, or leave inventory locations assigned in Shopify after you expected the item to be gone. Following the steps for your integration configuration keeps Yellow Dog and Shopify in sync and makes items easy to restore later if needed.

 PREREQUISITES

•     The Shopify integration is configured and syncing for your database.

•     You can access the item or matrix record in Yellow Dog, including the Web Properties tab.

•     You have access to the item in Shopify (for the options that update Shopify directly).

•     You have access to Balto Third Party Items (for stopping on-hand updates).

 STEP BY STEP

Choose the scenario that matches what you want to do.

Stop updating on-hand quantities

Use this when you want the item to remain in Shopify but no longer have its on-hand quantity updated by Yellow Dog.

1.   In Yellow Dog, open the item editor and disable Send to Web on the Web Properties tab.

2.   In Balto Third Party Items, unassign all records linked to the Yellow Dog item.

3.   In Shopify, disable Track Inventory for the item.

Remove the item — Option A: Update Yellow Dog and Shopify

Use this when you want to remove the item and you have access to make the change in Shopify directly.

1.   In Yellow Dog, disable Send to Web on the item.

2.   In Shopify, archive or delete the item.

Note: To restore the item, re-enable Send to Web. The next sync reactivates or recreates the item, depending on whether it was archived or deleted.

Remove the item — Option B: Update Yellow Dog only

Use this when you want the sync to archive the item in Shopify for you, without changing it in Shopify directly.

1.   In the item editor, go to the Interfaces tab and set Product Status to Archive. The next sync archives the item in Shopify.

2.   (Optional) Disable Send to Web. If left enabled, item updates continue to push, but the item remains archived.

Note: To restore the item, set Product Status to Active and re-enable Send to Web as needed.

Caution: Unchecking an item’s availability to a store in Yellow Dog does not remove the inventory location assignment in Shopify, and the store’s on hands are not affected. To fully remove an item from a store in both systems, you must manually remove the item from the location in Shopify as well as in Yellow Dog.

 BEST PRACTICES

Decide whether you are stopping on-hand updates or removing the item before you begin — the steps and the result are different.

Make item changes in Yellow Dog wherever possible. Changes made directly in Shopify are overwritten during the next sync unless the item is fully removed from the integration.

 RELATED ARTICLES

•     Quick Reference: Requirements for Items to Push to Shopify 

•     Shopify Integration: Overview

   •     Quick Reference: Web Properties Tab

Last reviewed: June 2026  ·  Applies to: Yellow Dog Inventory 2026


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