Troubleshooting: Description Overlapping on a Printed Label
Applies
to label printing in Yellow Dog Inventory
ISSUE
On some printed labels, a long
item description wraps onto a second line and overlaps the line above it,
making the description hard to read. Other label fields — size, color, price,
and the barcode — print normally.
Figure: Example the item description overlapping
CAUSE
This happens when an item
description is long enough to wrap to a second line within the label's
description field. On the current label format, the wrapped text can overlap
rather than space out cleanly. This is a recognized display behavior in Yellow
Dog Inventory, and our team is working on it.
WORKAROUND
Until an update is in place, you
can prevent the overlap by shortening the item description so it fits on a
single line.
1. Open the item in Yellow Dog Inventory and locate the Item Description field.
2. Shorten the description — remove extra words,
abbreviate where practical, or move detail into another field — so the printed
description fits on one line.
3. Reprint the label and confirm the description no longer
overlaps.
|
ℹ NOTE — FINDING THE RIGHT LENGTH The exact length that fits depends on the label format and font size in use. If a description still wraps, trim it a little more and reprint until it sits on a single line. Shorter, clearly-worded descriptions print most reliably. |
|
Ⓘ STATUS This is a recognized behavior that our team is actively working to resolve. This article will be updated when an update is available. In the meantime, the workaround above keeps descriptions readable. |
VERIFICATION STEPS
1. Reprint the label after shortening the description.
2. Confirm the description prints on a single line with no
overlap.
3. Confirm the size, color, price, and barcode still print
correctly.
WHEN TO CONTACT SUPPORT
Contact Yellow Dog Support if:
• A description overlaps even after you've shortened it
to a single line.
• You're unsure how short the description needs to be for
your label format.
• You'd like to be notified when an update for this
behavior is available.
Phone: 757-663-7514
Support
hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST
Emergency
support (available 24/7): 757-663-7514, Option 1
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Last reviewed: May 2026
· Applies to: Yellow Dog
Inventory 2026
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