ZD411 Printer Troubleshooting

ZD411 Printer Troubleshooting

Labels Skipping When Printing


When you are not able to print labels or labels are skipped when printing you will need to adjust the sensor inside the printer.


If your labels are skipping when printing, make sure you have adjusted your sensor. To do so, follow the steps below for adjusting the sensor:

Step 1. Align the sensor (1) to the center of the roll for regular labels and receipts.


Step 2. Align the sensor (2) to marks away from the center of the roll for marked labels.



    • Related Articles

    • Tips & Tricks: Printer configuration for Jewelry Labels.

      Issue: I am trying to print Jewelry labels, but they are not printing correctly, or at all.  Resolution: Update printer configuration to accommodate the unique shape of the labels.  *Some organizations have more security restrictions than others, and ...

    • How Do I Print Labels in Yellow Dog?

      You can choose to print labels item by item or add them all to a label queue and print them all at once.   To print your items individually, you can highlight your item and select the button print label:   | Select the store that you are printing ...

    • Troubleshooting: How do I restart the Print Spooler?

      A windows 10 update was released in October 2019 that has caused Printer Spooler to stop running after printing a large quantity of labels. This issue can be resolved by restarting the Print Spooler.  **As a note: Admin rights will be required to ...

    • COGS Troubleshooting

      This document was designed to help users pinpoint where and why there are discrepancies in their COGS reporting.  Why COGS are inaccurate: If COGS numbers are appearing incorrectly in Yellow Dog one of the following will be the cause: Invoices were ...

    • Troubleshooting: How do I resolve the issue of a printer being listed as Unspecified?

      This indicates that the Printer Drivers did not install correctly and need to be reinstalled.   **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance**   ...

    • Recent Articles

    • Invoice Staging Features

      Main Page Overview <br> Right-Hand Buttons Bottom Buttons Learn more by checking out the Invoice Staging Guide Previous : Invoice Staging Workflows

    • Invoice Staging Overview

      <br> Learn more by checking out the Invoice Staging Guide Next: Invoice Staging Setup

    • Invoice Staging Guide

    • FAQs: Do you have an in-person training program?

      Q: Do you have an in-person training program? A: Yes, check out Yellow Dog Boot Camps: https://www.yellowdogsoftware.com/boot-camp

    • Yellow Dog/Agilysys Integration Overview

      This document will provide an overview of the Yellow Dog Agilysys Spa & Golf integration Integration Approach This will be set up as a 2Way – Pulls Sales & Push Items Sales – Pulled from a .txt file 4x daily Codes – Pulled from a .txt file Items – ...