Troubleshooting: Why Can’t I uncommit my Physical?
If you have committed a physical inventory in error and need
to make a change or adjustment to the physical, you will need to uncommit that
inventory so that you can make that change.
A physical can only be uncommitted within 7 days of being committed, after
that time the document is locked.
On the Physical Inventory screen, you will need to highlight
the physical that you are working on and select the ‘Uncommit Physical
Inventory’ button.
If this button is greyed out and you are not able to select
it, either your Yellow Dog user does not have employee permissions to uncommit
a physical, or the physical was committed past the 7-day window for
uncommitting. You will need to reach out
to your onsite admin for additional permissions.
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