Troubleshooting: Removing Dimensions

Troubleshooting: Removing Dimensions


You cannot remove a Dimension value from Dimensions because the system shows that items are still assigned to it.

When you edit those items, the Dimension 2 field might not let you clear the value or change it to Not Set.


Once a secondary dimension is assigned to an item, the item must continue to have a valid value in that field. You cannot clear the field directly in the item editor. You must first replace the existing value with another valid Dimension value.

  1. Identify the items using the Dimension value you want to remove.
  2. Go to Item Management > Inventory Items and open each affected item.
  3. In Dimension 2, select a different Dimension value that will remain active.
  4. Save the item.
  5. Repeat this process for all items assigned to the unwanted Dimension value.
  6. Go to Common Setup > Dimensions.
  7. Locate the unwanted Dimension value and remove it.

Best Practices

  1. Before removing a dimension value, ensure that no items are currently assigned to it.
  2. If an item cannot have its dimension cleared, reassign the item to another valid dimension value first.
  3. Periodically review item dimensions to ensure unused values are cleaned up before they become widely assigned.
  1. Confirm that all affected items now have a valid Dimension 2 value.
  2. Verify that the unwanted Dimension value is no longer assigned to any items.
  3. Remove the Dimension value from Dimensions.
  4. Confirm that the value no longer appears in the list.


Contact Support: 
If you updated all affected items and still cannot remove the Dimension value.
  1. Phone: 757-663-7514
  2. Email: support@yellowdogsoftware.com
  3. Chat: Click here to Chat with a YD Support Guide 
Support hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST
Emergency support (available 24/7): 757-663-7514, Option 1

    • Related Articles

    • How To: Create Dimensions and Dimension Types

      Dimensions in Yellow Dog Inventory are item characteristics (like Size, Color, or Season) that help organize products more precisely, making it easier to search, filter, and report. All client types will use dimensions. The first dimension, size, is ...

    • Feature Overview: Item Attributes

      Item Attributes in Yellow Dog Inventory allow you to add custom data fields to items, beyond the standard fields (e.g., Description, UPC, Vendor). Attributes are flexible, user-defined properties that help you organize, search, and report on items in ...

    • How To: Create Levels

      Levels group and organize inventory items logically. Levels are critical to set up carefully because they’re heavily used in both day-to-day item management and reporting. All client types will use levels. Creating and Setting Up Levels (2 mins) In ...

    • How To: Create Recipe Types

      Recipe types in Yellow Dog Inventory are useful because they organize recipes into consistent categories, making it easier to filter reports, track costs, and manage operations. Food & Beverage and Concessions To create a new Recipe Type: Go to ...

    • How To: Create a Vendor or Manufacturer

      Manufacturer & Vendor Management Vendors and Manufacturers are created and managed in the same section in Yellow Dog Inventory. A vendor is required, while manufacturers are optional, unless your POS requires them. Creating & Editing ...

    • Popular Articles

    • How To: Find Your Yellow Dog Inventory Version

      Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...

    • Feature Overview: Par & Re-Order Points

      Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...

    • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

      **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...

    • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

      When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...

    • FAQs: What are Bins?

      Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...