Troubleshooting: Re-Assign Sales not depleting recipe ingredients
Re-assign Sales is not applied to recipe ingredients.
Ingredient items are not configured to re-assign sales.
When you use POS Menu Item recipe behavior (or any behavior where sales deplete ingredients), Re-assign Sales must be configured for both the inventory item and its related ingredients. If Re-assign Sales is set only on the inventory item, ingredient sales are not re-assigned.
Reassign Sales is typically configured at the level, but you can also assign it to specific items if needed.
- Go to Common Setup > Levels.
- Double-click the level to open the level editor.
- Select the Interfaces tab.
- Select the store that reassigns sales.
- From Reassign Sales To, select the store that should receive the sales.
- Repeat these steps for each level and store where sales must be reassigned.
Note: Access to the Interfaces tab depends on user permissions.
Figure: Example of the interfaces tab of a level editor
Contact support if Reassign Sales is configured for both the inventory item and its ingredients, and sales still do not reassign as expected.
- Phone: 757-663-7514
- Email: support@yellowdogsoftware.com
- Chat: Click here to Chat with a YD Support Guide
Support hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST
Emergency support (available 24/7): 757-663-7514, Option 1
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