FAQs: Why Can’t I uncommit my Physical?
Question:
Why Can't I uncommit my Physical Inventory?
Answer:
You can uncommit a physical inventory only within the 7-day grace period that starts on the date the inventory was committed. The Effective Date does not affect this timeframe. After 7 days, the inventory can no longer be uncommitted.
If you are within the 7-day grace period but still cannot uncommit the inventory, your user account may not have the required permission. Contact your on-site administrator for help.
If multiple physical inventories for the same outlet are eligible to be uncommitted, you must uncommit them in reverse chronological order, starting with the most recent
Figure: An example of a Physical Inventory that cannot be uncommitted.
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