FAQs: Handheld Repair Service - Warranty Information

FAQs: Handheld Repair Service - Warranty Information

Q: Does my handheld have a warranty?
A: Yes, all handhelds come with a 1-year warranty.

Q: What is covered under the warranty?
A: Check out the warranty details on the Unitech website at http://ute.com/us/program.

Q: How do I send my handheld in for repair?
A: You can submit an RMA (Return Merchandise Authorization) by visiting https://doc.unitech.eu/UTA/rma_gateway.php

Q: How do I find my warranty information?
A: The warranty information was emailed to the purchaser of the device at the time of shipment. Please refer to that email for details.

Q: I can't find the warranty information, what next?
A: If you can't find the warranty information, contact Yellow Dog Support for assistance:

  • Phone: 757-663-7514

Support hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST



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