FAQs: Handheld Repair Service - Warranty Information
Q: Does my handheld have a warranty?
A: Yes, all handhelds come with a 1-year warranty.
Q: What is covered under the warranty?
Q: How do I send my handheld in for repair?
Q: How do I find my warranty information?
A: The warranty information was emailed to the purchaser of the device at the time of shipment. Please refer to that email for details.
Q: I can't find the warranty information, what next?
A: If you can't find the warranty information, contact Yellow Dog Support for assistance:
Support hours: Monday–Friday, 9:00 a.m.–8:00 p.m. EST
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Q: What handheld model do I have? A: We have 3 models in circulation: EA520 EA602 EA630 Q: I am still not sure, how else would I find out? A: Take the back cover off and remove the battery. The label underneath the battery will display the model:
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