Handheld Resource Guide

After purchasing and receiving a handheld,  follow this guide to ensure proper setup.

• Related Articles

• Troubleshooting: Lost PIN Number on EA520 Handheld

  A PIN number is required for logging into a Unitech Handheld and the PIN number is either lost or forgotten. Turn off the device. Long press the power button and volume up button simultaneously to enter the Bootloader Menu. Press the volume down ...

• How To: Connect to Wi-Fi with a Handheld

  Wi-Fi connection is required to download any of the Yellow Dog Mobile Apps. Connecting to Wi FI on a Handheld (2 mins) Complete these steps to connect your handheld to Wi-Fi: Swipe up from the bottom of the screen. Find the Settings app and press to ...

• Troubleshooting: ISBN-13 Barcodes not Scanning on EA520 Handheld

  ISBN-13 (book) barcodes are not scanning on EA520 Handheld. Figure 1. Example ISBN-13 Barcode Symbology settings on handheld are not set to read ISBN-13 barcodes. To configure a handheld to read ISBN-13 barcodes, follow these steps: Swipe down from ...

• FAQs: What handheld model do I have?

  Q: What handheld model do I have? A: We have 3 models in circulation: EA520 EA602 EA630 Q: I am still not sure, how else would I find out? A: Take the back cover off and remove the battery. The label underneath the battery will display the model:

• FAQs: Handheld Repair Service - Warranty Information

  Q: Does my handheld have a warranty? A: Yes, all handhelds come with a 1-year warranty. Q: What is covered under the warranty? A: Check out the warranty details on the Unitech website at http://ute.com/us/program. Q: How do I send my handheld in for ...

• Popular Articles

• How To: Find Your Yellow Dog Inventory Version

  Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...

• Feature Overview: Par & Re-Order Points

  Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...

• Tips & Tricks: How do I download and install drivers for my Zebra Printer?

  **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...

• How To: Swap the On-Hand (Base Unit) Size

  End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT The on-hand (parent) size is the base unit—the unit Yellow Dog Inventory uses to track on-hand quantity and to convert every purchasing and counting size. When an item with multiple sizes is set ...

• FAQs: What are Bins?

  Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...