Handheld New User Guide

Handheld New User Guide


After purchasing and receiving a handheld, this guide will need to be followed to ensure proper setup.




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    • Troubleshooting: Lost PIN Number on EA520 Handheld

      A PIN number is required for logging into a Unitech Handheld and the PIN number is either lost or forgotten. Turn off the device. Long press the power button and volume up button simultaneously to enter the Bootloader Menu. Press the volume down ...

    • How To: Turn Off Auto Rotate on a Handheld

      All clients should turn off Auto Rotate on handhelds to enhance the user experience when utilizing one of our mobile apps. Turning Off Auto Rotate on a Handheld (1 min) To turn off auto rotate on a handheld, follow the below instructions: 1. Swipe ...

    • How To: Connect to Wi-Fi with a Handheld

      Wi-Fi connection is required to download any of the Yellow Dog Mobile Apps. Connecting to Wi FI on a Handheld (2 mins) Complete these steps to connect your handheld to Wi-Fi: Swipe up from the bottom of the screen. Find the Settings app and press to ...

    • Troubleshooting: ISBN-13 Barcodes not Scanning on EA520 Handheld

      ISBN-13 (book) barcodes are not scanning on EA520 Handheld. Figure 1. Example ISBN-13 Barcode Symbology settings on handheld are not set to read ISBN-13 barcodes. To configure a handheld to read ISBN-13 barcodes, follow these steps: Swipe down from ...

    • FAQs: What handheld model do I have?

      Q: What handheld model do I have? A: We have 3 models in circulation: EA520 EA602 EA630 Q: I am still not sure, how else would I find out? A: Take the back cover off and remove the battery. The label underneath the battery will display the model:

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    • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

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    • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

      When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...

    • FAQs: What are Bins?

      Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...