How To: Add UPCs to Items with YD Mobile During Physical Inventory Counting

How To: Add UPCs to Items with YD Mobile During Physical Inventory Counting





If a barcode scan does not return an item, you must add the UPC to ensure accurate counts and smooth future physical inventories. You can add UPCs in the main Yellow Dog client or directly in the YDMobile app.


  1. YDMobile installed on your handheld device

  2. A Yellow Dog user account with Mobile Apps access

 



Add a Missing UPC in YDMobile
  1. If you discover a missing UPC while using CountXL, minimize CountXL.
    Do not close or log out of the app.

  2. Open YDMobile and sign in.

  3. Select UPC Check.

  4. Scan the UPC.

  5. Tap Lookup Item and Assign.           

  6. Search for the item.

  7. Select the checkbox next to the correct item.

  8. Tap Add Selected Items.

.

 Refresh CountXL

  1. Return to CountXL.

  2. Tap the Settings icon in the lower-right corner.

  3. Select Redownload Items.

  4. Navigate back to your session.

    1. The item is now scannable.


Figure: Example of settings screen and where Redownload items is located 




    • Related Articles

    • How To: Create Manual Adjustments in YD Mobile

      End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Manual adjustments record inventory changes that happen outside of standard processes like purchasing or sales—commonly waste, loss, or corrections. Entering them in YD Mobile lets you capture ...
    • How To: Issue and Accept Transfers in YD Mobile

      End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Transfers move inventory items from one store to another. In YD Mobile, the sending store issues the transfer and the receiving store accepts it. Completing both halves keeps on-hand quantities ...
    • How To: Create a Session in YDMobile

      The YDMobile app allows users to generate inventory sessions based on existing Count Sheets. This feature is primarily used by Food & Beverage clients. Before you begin, make sure you have: Access to YDMobile. The latest version of YDMobile ...
    • How To: Create a Request in YD Mobile

      End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Requests signify that inventory items need to be purchased. Creating a request in YD Mobile lets you flag items for purchasing in real time while you are on the floor, so the items you need are ...
    • Troubleshooting: YD Mobile Recipe Images Missing

      Recipes and/or recipe images are not displaying in YD Mobile and you have the employee permission to view recipes. If an image was pasted from a locally stored image on your PC, the image will not generate a URL and be visible in YD Mobile. Tip: ...
    • Popular Articles

    • How To: Find Your Yellow Dog Inventory Version

      Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
    • Feature Overview: Par & Re-Order Points

      Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...
    • How To: Install the Zebra ZD411 Printer Driver

      End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT When you install the correct driver, Windows can communicate with your Zebra ZD411 printer so it prints labels and tags reliably from Yellow Dog Inventory. Without the driver, the ZD411 will not ...
    • FAQs: What are Bins?

      End user · Yellow Dog Inventory 2026 Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. The Bin field is free text, so you can use letters or numbers. You don’t need to create bins in ...
    • Food and Beverage User Manual

      The Food & Beverage User Manual is your key to understanding the potential of Yellow Dog. Whether you're a first-time user or a seasoned pro, this detailed manual will help you understand how to best utilize your Yellow Dog Inventory system. Download ...