How To: Add UPCs to Items with YD Mobile During Physical Inventory Counting
If a barcode scan does not return an item, you must add the UPC to ensure accurate counts and smooth future physical inventories. You can add UPCs in the main Yellow Dog client or directly in the YDMobile app.
YDMobile installed on your handheld device
-
A Yellow Dog user account with Mobile Apps access
Add a Missing UPC in YDMobile
-
If you discover a missing UPC while using CountXL, minimize CountXL.
Do not close or log out of the app. -
Open YDMobile and sign in.
-
Select UPC Check.
-
Scan the UPC.
-
Tap Lookup Item and Assign.
-
Search for the item.
-
Select the checkbox next to the correct item.
-
Tap Add Selected Items.
.
Refresh CountXL
-
Return to CountXL.
-
Tap the Settings icon in the lower-right corner.
-
Select Redownload Items.
-
Navigate back to your session.
The item is now scannable.
Figure: Example of settings screen and where Redownload items is located
Related Articles
How To: Create Manual Adjustments in YD Mobile
End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Manual adjustments record inventory changes that happen outside of standard processes like purchasing or sales—commonly waste, loss, or corrections. Entering them in YD Mobile lets you capture ...How To: Issue and Accept Transfers in YD Mobile
End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Transfers move inventory items from one store to another. In YD Mobile, the sending store issues the transfer and the receiving store accepts it. Completing both halves keeps on-hand quantities ...How To: Create a Session in YDMobile
The YDMobile app allows users to generate inventory sessions based on existing Count Sheets. This feature is primarily used by Food & Beverage clients. Before you begin, make sure you have: Access to YDMobile. The latest version of YDMobile ...How To: Create a Request in YD Mobile
End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Requests signify that inventory items need to be purchased. Creating a request in YD Mobile lets you flag items for purchasing in real time while you are on the floor, so the items you need are ...Troubleshooting: YD Mobile Recipe Images Missing
Recipes and/or recipe images are not displaying in YD Mobile and you have the employee permission to view recipes. If an image was pasted from a locally stored image on your PC, the image will not generate a URL and be visible in YD Mobile. Tip: ...
Popular Articles
How To: Find Your Yellow Dog Inventory Version
Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...Feature Overview: Par & Re-Order Points
Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...Tips & Tricks: How do I download and install drivers for my Zebra Printer?
**As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...How To: Swap the On-Hand (Base Unit) Size
End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT The on-hand (parent) size is the base unit—the unit Yellow Dog Inventory uses to track on-hand quantity and to convert every purchasing and counting size. When an item with multiple sizes is set ...FAQs: What are Bins?
Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...