FAQs: Web and Mac Access Limitations

FAQs: Web and Mac Access Limitations

Info
Yellow Dog is a Windows based application; limitations apply to web and Mac access.

Q: What are the limitation for Web and Mac user?
A: The limitation for both Web and Mac include:
  1. Label Printing: You cannot print labels from Web or Mac access. Label printing is only supported on a Windows computer.

  2. Viewing Original Staged Invoice: You cannot use the View Original option in the Invoice Staging Module to view the snapshot of the invoice submitted through Retriever.

  3. Printing/Exporting Reports: Reports cannot be printed directly from Web or Mac access. However, you can export the reports and then print them from your computer:
 To export  a report in PDF format through Web access:

                  1. After the report is generated click Print.
                  2. Select the Remote Desktop Virtual Printer.
                  3. Click Print.

To export a report on a Mac:

See the article Using Yellow Dog Inventory on a Mac for instructions. This document outlines the initial setup required to enable exports in either Comma-Separated Values (.csv) or Portable Document Format (PDF) and how to complete the export.



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