Implementation Playbook - Food and Beverage

Implementation Playbook - Food and Beverage

YD
Yellow Dog Software
Food & Beverage — Inventory Management

Implementation Playbook

Your complete guide to a successful Yellow Dog implementation — from kickoff to project completion. 

Audience
Client-Facing
Duration
60 Days
Last Updated
May 2026

This playbook outlines every phase of your Yellow Dog implementation — what to expect, what's expected of you, and how to reach us at every step.

What We're Doing Together

We're implementing Yellow Dog Inventory Management for your food & beverage operation. The goal: you run clean inventory counts, track costs accurately, and manage purchasing — all in one system. We follow a proven 4-phase plan that takes 60 days from kickoff to project completion.

60
Day Timeline
5
Phases
1
Dedicated PM
2
Physical Counts

What Success Looks Like

⚙️

System Fully Live

Yellow Dog is configured, integrated, and operating in your environment.

🧑‍💼

Team Trained & Confident

Your staff can run physical inventories and process invoices independently.

📊

Accurate Data

COGS is validated, on-hand quantities are trusted, and purchasing flows correctly.

🤝

Ongoing Support

You're transitioned to Client Services with a clear escalation path in place.

Finish Line Definition — F&B Implementation

Completion Standard

For most F&B customers, implementation is considered complete when the customer has successfully processed inventory activity through two completed physical inventory counts and is actively using COGS reporting within the system.

This Milestone Confirms That You Have:

  • Established baseline inventory accuracy through multiple physical counts
  • Begun operating within standard inventory workflows
  • Validated inventory valuation and usage tracking
  • Started leveraging reporting for food and beverage cost management

Standard Completion Criteria:

  • System configuration and setup are finalized
  • Users are trained on core workflows
  • Two physical inventory cycles completed in the system
  • COGS reporting is operational and being reviewed

How We'll Stay in Sync

Weekly Meeting

Live session with your Project Manager — self training updates, questions, next steps. PMs will help facilitate working sessions with your Implementation Specialist.

Weekly Email

Summary of progress + what's coming up next week.

Video Tutorials

Short pre-work videos to watch before each session, as well as written documentation to reference.

Hands-On Practice

You'll work directly in Yellow Dog — not just watch.

What We Need From You

CommitmentWhat It Means
Show up to weekly meetingsPrepared, on time, and with your questions ready
Complete work and training between sessionsConsistent practice between calls drives faster outcomes
Respond within 1–2 business daysEmail responses keep the project moving; delays stall it
Treat Yellow Dog as a weekly priorityConsistent attention now means faster go-live and less rework
Bottom line: The more present you are, the faster and smoother this goes.

Your 60-Day Roadmap

Four phases. One goal: a fully live inventory system your team runs with confidence. Here's exactly what happens and when.

Phase 0
Pre-Kickoff
0
Core Data & Kickoff
  • Submit your inventory data
  • Submit third-party contacts and credentials for integrations
  • Meet your Project Manager and align on goals and workflows
  • Contact vendors and POS rep to begin integration work early*
Phase 1
Days 1–14
1
Item Import & System Setup
  • Install Yellow Dog and configure your system
  • Import inventory items and review for accuracy
  • Begin self-guided training via the LMS platform
Phase 2
Days 15–30
2
1st Physical Inventory
  • Run your first live count — establishes your starting on-hand quantities
  • Continued self-guided training; working sessions with your Implementation Specialist as needed
Day 30
Milestone
Key Decision Point
  • First physical inventory complete ✓
  • Integrations completed* ✓
  • Database configuration completed ✓
  • Decision: Contract Data Services for invoicing — or begin invoicing directly in Yellow Dog
Phase 3
Days 31–60
3
2nd Physical Inventory (COGS)
  • Advanced training continues
  • Second count validates your cost-of-goods-sold data
  • Working sessions with your Implementation Specialist continue
Phase 4
Days 54–60
4
Project Completion & Transition to Client Services
  • Final system review and sign-off
  • System acceptance confirmed
  • Transition to Client Services for ongoing support
  • Implementation survey completed
* Integration completion depends on third-party responsiveness and client preparedness. Contact vendors and your POS representative as early as possible — the sooner that communication begins, the smoother the process.

Escalation Path

If your project feels stuck or a concern isn't being resolved, contact us in this order:

RoleNameContact
Project ManagerYour assigned PMVia your weekly meeting or email
Director of ImplementationPadric Toman757.264.8533 │ ptoman@yellowdogsoftware.com
Chief Project OfficerJohn Fall757.572.8064 │ jfall@yellowdogsoftware.com
Chief Executive OfficerJay Livingood757.701.3384 │ jay@yellowdogsoftware.com

At-a-Glance Summary

PhaseTimingFocusYour Role
Phase 0 — Core Data & KickoffPre-KickoffData submission, credentials, platform setupSubmit data, contact third parties, complete signups
Phase 1 — Item Import & SetupDays 1–14System install, item import, training beginsReview imports, complete LMS training modules
Phase 2 — 1st Physical InventoryDays 15–30Live count establishes starting on-handsRun count, attend working sessions, continue training
Phase 3 — 2nd Physical (COGS)Days 31–60Second count validates cost data; advanced trainingRun count, practice invoicing, attend sessions
Phase 4 — Project CompletionDays 54–60Final review, sign-off, transition to Client ServicesComplete survey, meet Client Services team

Key Contacts

RoleWho
Your Project ManagerAssigned at kickoff
Dir. of ImplementationPadric Toman — 757.264.8533
Chief Project OfficerJohn Fall — 757.572.8064
CEOJay Livingood — 757.701.3384

Operating Agreement

  • Communication expectations and response times
  • Meeting cadence and attendance commitments
  • How to handle delays or roadblocks
  • Escalation paths if something feels off

We'll align on all of the above at your kickoff call.

Your Checklist — What to Do Right Now

Complete these steps before your kickoff call to hit the ground running:


  • Book your Kickoff Call using the link provided by your Project Manager

  • Watch the intro video your PM will share before kickoff

  • Sign up for Rocketlane, Yellow Dog Customer Portal, and the LMS Platform

  • Contact your vendors to begin EDI integration work*

  • Contact your POS representative to begin POS integration work*
* Integrations rely on third-party cooperation. The earlier you reach out, the quicker the integration work can be completed — don't wait on this.

We're excited to partner with you. Let's get started.


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