How To: Set up and Use Password Recovery

1. Reduces admin workload: Users can reset their own passwords without contacting an admin.
2. Enhances security: Users must verify their identity using security questions.
3. Saves time: Users regain access to Yellow Dog quickly after forgetting their password.

Important: If password recovery is not configured, only an admin user with permission to edit employees can reset a user’s login password.

All client types should utilize the password recovery function.

Setup:

1. Select Password Recovery on the top menu bar.
   
2. Enter your current password and click OK.
3. Select and answer two security questions.
4. Click Save and Close.
   
   

Recovery:

1. Enter an incorrect password, then click Forgot Password.

2. Enter your employee number (username) then click OK.

3. Click OK on the pop-up.

4. Enter a new password, then click Save and Close.

Figure 1. After an incorrect password entry, click Forgot Password on the prompt to start the recovery process.

Feature Overview: Password Recovery

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