The Yellow Dog Customer Portal | Knowledge Base



    • Knowledge Base

    • New User Training Series

      IN PROGESS - Designed to walk you through the essentials and help you start using the platform with confidence.

    • 377 Video Manual

      These bite-sized videos make learning simple.

    • Implementation

      Your launch pad for Yellow Dog Inventory. Foundational setup steps, configuration guidance, and best practices to take you from kickoff to go-live.

    • Manuals & Guides

      In-depth documentation to help you master Yellow Dog.

    • What's New

      Be the first to know — explore fresh updates now!

    • Checklists

      Step-by-step guides to help you complete tasks accurately and consistently.

    • Installation

      Ready to dive in? Learn how to install Yellow Dog Inventory here.

    • Yellow Dog Basics

      New to Yellow Dog? Start with the basics.

    • Item Management

      Proper item management is the first step to inventory success!

    • Purchasing

      Find guidance on how to order, receive, and keep your inventory up to date.

    • Worksheets

      Tools to simply your purchasing process and other workflows.

    • Stand Sheets

      Used by Concessions client to manage events.

    • Physical Inventory

      Everything you need to plan, count, and reconcile—without the stress.

    • Reports

      Your source for turning data into decisions.

    • Common Setup

      From vendors to levels this is where you start getting Yellow Dog to work for you.

    • System Setup

      Behind every smooth inventory day is a solid system setup.

    • Yellow Dog Apps

      Your inventory’s sidekick—including mobile, web and desktop applications.

    • Hardware

      Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.

    • Integration Management

      Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.

    • Resources

      Need an extra helping hand? We've got you covered with these additional resources.

    • Webinar Series

      Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.

    • Popular Articles

    • How To: Find Your Yellow Dog Inventory Version

      Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...

    • Feature Overview: Par & Re-Order Points

      Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...

    • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

      **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...

    • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

      When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...

    • FAQs: What are Bins?

      Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...

    • Recent Articles

    • Count Smarter Not Harder: Retail Physical Inventory Best Practices

      Stop Guessing, Mastering your Physical Inventories Join our Yellow Dog experts to learn the methods to prepare for your Physicals so your execution is flawless and your variance reviews are painless! <div><br></div> Recording Date: ...

    • Troubleshooting: Description Overlapping on a Printed Label

      Applies to label printing in Yellow Dog Inventory ISSUE On some printed labels, a long item description wraps onto a second line and overlaps the line above it, making the description hard to read. Other label fields — size, color, price, and the ...

    • Troubleshooting: Printed Labels Are Too Light or Too Dark

      Applies to ZT411 and ZT421 industrial label printers used with Yellow Dog Inventory ISSUE Printing is too light or too dark across the whole label, or noticeably lighter on one side. Barcodes may not scan and text or images may look faint or smeared. ...

    • Troubleshooting: Data Light Flashing and Labels Will Not Print

      Applies to ZT411 and ZT421 industrial label printers used with Yellow Dog Inventory and Balto ISSUE The data light on the printer is flashing, and labels will not print. Print jobs may appear to send but never produce a label. CAUSE A flashing data ...

    • How To: Fix General Printed Label Quality

      Applies to ZT411 and ZT421 industrial label printers used with Yellow Dog Inventory WHY IT'S IMPORTANT When printed labels are faint, too dark, smudged, or won't scan, running the Print Wizard recalibrates the printer and prints a test label so you ...