The Yellow Dog Customer Portal | Knowledge Base

• Knowledge Base

• New User Training Series

  
  IN PROGESS - Designed to walk you through the essentials and help you start using the platform with confidence.

• 377 Video Manual

  
  These bite-sized videos make learning simple.

• Manuals & Guides

  
  In-depth documentation to help you master Yellow Dog.

• What's New

  
  Be the first to know — explore fresh updates now!

• Checklists

  
  Step-by-step guides to help you complete tasks accurately and consistently.

• Installation

  
  Ready to dive in? Learn how to install Yellow Dog Inventory here.

• Yellow Dog Basics

  
  New to Yellow Dog? Start with the basics.

• Item Management

  
  Proper item management is the first step to inventory success!

• Purchasing

  
  Find guidance on how to order, receive, and keep your inventory up to date.

• Worksheets

  
  Tools to simply your purchasing process and other workflows.

• Stand Sheets

  
  Used by Concessions client to manage events.

• Physical Inventory

  
  Everything you need to plan, count, and reconcile—without the stress.

• Reports

  
  Your source for turning data into decisions.

• Common Setup

  
  From vendors to levels this is where you start getting Yellow Dog to work for you.

• System Setup

  
  Behind every smooth inventory day is a solid system setup.

• Yellow Dog Apps

  
  Your inventory’s sidekick—including mobile, web and desktop applications.

• Hardware

  
  Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.

• Integration Management

  
  Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.

• Resources

  
  Need an extra helping hand? We've got you covered with these additional resources.

• Webinar Series

  
  Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.

• Popular Articles

• How To: Find Your Yellow Dog Inventory Version

  Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...

• Feature Overview: Par & Re-Order Points

  Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...

• Tips & Tricks: How do I download and install drivers for my Zebra Printer?

  **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...

• How To: Swap the On-Hand/Parent Size (Edit Base Unit)

  When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...

• FAQs: What are Bins?

  Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...

• Recent Articles

• Quick Reference: Changing Stand/Facility in Stand Dog

  You can quickly switch between different stands or facilities from the app settings without having to log out and back in. To change your selected stand or facility: Log in to the app. If you have access to multiple facilities, select the desired ...

• FAQs: What are EPCs and how are they generated?

  Question: What are EPCs and how are is the EPC generated? Answer: An EPC (Electronic Product Code) in Yellow Dog is a unique identifier assigned to an individual item using RFID, similar to a serial number. It allows the system to track each physical ...

• What's New: Bloodhound

  Bloodhound is Yellow Dog Inventory’s web-based item lookup tool for quickly checking item availability and on-hand quantities in your system across stores. Learn more: Bloodhound User Manual (Item Lookup Tool) 4/27/26 Bloodhound v0.4.2 Improved ...

• 377 Patch Release Notes

  Software patches are automatically applied during end of day maintenance. April 28, 2026 Retail Sales by Item 5-Year Comparison Report Fix patch_2026.04.28.377_report_Sales_RetailDetailedByItem_5yearComparision_gitPr17967.c3243074 Client Type Retail ...

• Control, Count, and Succeed with Mobile Apps F&B Webinar - 2026

  Ready to learn how to use our mobile apps to stay organized, efficient, and in control no matter how busy service gets? In this webinar you'll learn how to simplify recipe visibility on the go, keep count data consistent, track waste and control ...