The Yellow Dog Customer Portal | Knowledge Base


    • Knowledge Base

    • 377 Video Training Manual

      These bite-sized videos make learning simple.

    • Manuals & Guides

      In-depth documentation to help you master Yellow Dog.

    • What's New

      Be the first to know — explore fresh updates now!

    • Installation

      Ready to dive in? Learn how to install Yellow Dog Inventory here.

    • Yellow Dog Basics

      New to Yellow Dog? Start with the basics.

    • Item Management

      Proper item management is the first step to inventory success!

    • Purchasing

      Find guidance on how to order, receive, and keep your inventory up to date.

    • Worksheets

      Tools to simply your purchasing process and other workflows.

    • Stand Sheets

      Used by Concessions client to manage events.

    • Physical Inventory

      Everything you need to plan, count, and reconcile—without the stress.

    • Reports

      Your source for turning data into decisions.

    • Common Setup

      From vendors to levels this is where you start getting Yellow Dog to work for you.

    • System Setup

      Behind every smooth inventory day is a solid system setup.

    • Mobile and Web Apps

      Your inventory’s sidekick—on the go or at your desk.

    • Hardware

      Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.

    • Integration Management

      Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.

    • Resources

      Need an extra helping hand? We've got you covered with these additional resources.

    • Popular Articles

    • How To: Find Your Yellow Dog Inventory Version

      Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...

    • How do I use Par & Re-Order Points?

      What is a Reorder Point? The minimum quantity you would like inventory of the item to be before ordering more. Items must go below this level to trigger reorder. Items set to 0 will not reorder until you go into negative stock. This is not ...

    • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

      **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...

    • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

      When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...

    • What are Bins and how can I use them?

      Bins are supplemental location markers. Unlike flags they do not have to be created prior to assigning them to items and are primarily used in in the stores tab to identify more precisely where an item is located. They can also be used in Physicals ...

    • Recent Articles

    • FAQs: Invoice Staging & Allied Beverage Group

      Question: Are there limitations when submitting Allied Beverage Group invoices to retriever? Answer: Yes. Allied Beverage Group invoices may include multiple quantity-related fields, such as Case, Bottle, and Pack Size. Because these formats can ...

    • FAQs: Invoice Staging & Halperns

      Question: Are there limitations when submitting Halpern's invoices to retriever? Answer: Yes. Halpern’s invoices include three quantity-related columns—Ordered, Shipped, and Wgt/Qty Shipped. The presence of multiple quantity fields makes it difficult ...

    • FAQs: Invoice Staging & RNDC

      Question: are there limitations when submitting RNDC invoices to retriever? Answer: Yes. RNDC invoices may include multiple quantity columns, which can cause Retriever to pull in inconsistent or incorrect values. Review the staged invoice carefully ...

    • FAQs: Invoice Staging & Southern Glazers

      Question: Are there limitations when submitting Southern Glazers invoices to Retriever? Answer: Yes - this vendor includes uses multiple methods for listing quantity that include Cases, Bottles and Bottles per Case (BPC). In some instances the BPC ...

    • FAQs: Invoice Staging & Coca-Cola

      Question: Are there limitations when submitting Coca-Cola invoices to retriever? Answer: Yes. Coca-Cola invoices often use inconsistent formats, which makes it difficult for Retriever to capture information accurately. To improve data accuracy in ...