The Yellow Dog Customer Portal | Knowledge Base




      • Knowledge Base

      • 377 Video Training Manual

        These bite-sized videos make learning simple.
      • Manuals & Guides

        In-depth documentation to help you master Yellow Dog.
      • What's New

        Be the first to know — explore fresh updates now!
      • Installation

        Ready to dive in? Learn how to install Yellow Dog Inventory here.
      • Yellow Dog Basics

        New to Yellow Dog? Start with the basics.
      • Item Management

        Proper item management is the first step to inventory success!
      • Purchasing

        Find guidance on how to order, receive, and keep your inventory up to date.
      • Worksheets

        Tools to simply your purchasing process and other workflows.
      • Stand Sheets

        Used by Concessions client to manage events.
      • Physical Inventory

        Everything you need to plan, count, and reconcile—without the stress.
      • Reports

        Your source for turning data into decisions.
      • Common Setup

        From vendors to levels this is where you start getting Yellow Dog to work for you.
      • System Setup

        Behind every smooth inventory day is a solid system setup.
      • Yellow Dog Apps

        Your inventory’s sidekick—including mobile, web and desktop applications.
      • Hardware

        Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.
      • Integration Management

        Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.
      • Resources

        Need an extra helping hand? We've got you covered with these additional resources.
      • Webinar Series

        Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.
      • Popular Articles

      • How To: Find Your Yellow Dog Inventory Version

        Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
      • Feature Overview: Par & Re-Order Points

        Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...
      • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

        **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...
      • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

        When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...
      • FAQs: What are Bins?

        Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...
      • Recent Articles

      • How To: Download and Use Launcher

        The Yellow Dog Launcher allows users who manage multiple Yellow Dog Inventory databases to access all environments from a single application. Using the launcher eliminates the need to maintain multiple Yellow Dog desktop icons and simplifies ...
      • FAQs: Common Issues After Upgrading Yellow Dog Inventory

        This article will review common questions that come up post Yellow Dog upgrade Question: Why do I receive a “Path Denied” error after upgrading? Answer: After upgrading Yellow Dog Inventory, Windows may require the application to run with elevated ...
      • Yellow Dog Launcher New User Guide

        The Yellow Dog Launcher is a tool that allows easy access to multiple instances of Yellow Dog Inventory. This guide reviews how to complete installation and use the application. <br>
      • Concessions Accurate Item Setup for Seasonal Success Webinar 2026

        Ensure your season runs smoothly with accurate item setup. In this webinar you'll earn how to: Structure and manage items for fast, accurate stand-level execution Keep item data clean, consistent, and ready for high-volume event days Improve ...
      • Quick Reference: Request Notifications

        Configure email addresses in the Store Editor so users receive notifications when a request is committed. Correct setup ensures the appropriate staff are notified promptly. Adding email recipients in the Store Editor. Open Stores. Select the store. ...