The Yellow Dog Customer Portal | Knowledge Base




      • Knowledge Base

      • 377 Video Training Manual

        These bite-sized videos make learning simple.
      • Manuals & Guides

        In-depth documentation to help you master Yellow Dog.
      • What's New

        Be the first to know — explore fresh updates now!
      • Installation

        Ready to dive in? Learn how to install Yellow Dog Inventory here.
      • Yellow Dog Basics

        New to Yellow Dog? Start with the basics.
      • Item Management

        Proper item management is the first step to inventory success!
      • Purchasing

        Find guidance on how to order, receive, and keep your inventory up to date.
      • Worksheets

        Tools to simply your purchasing process and other workflows.
      • Stand Sheets

        Used by Concessions client to manage events.
      • Physical Inventory

        Everything you need to plan, count, and reconcile—without the stress.
      • Reports

        Your source for turning data into decisions.
      • Common Setup

        From vendors to levels this is where you start getting Yellow Dog to work for you.
      • System Setup

        Behind every smooth inventory day is a solid system setup.
      • Mobile and Web Apps

        Your inventory’s sidekick—on the go or at your desk.
      • Hardware

        Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.
      • Integration Management

        Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.
      • Resources

        Need an extra helping hand? We've got you covered with these additional resources.
      • Popular Articles

      • How To: Find Your Yellow Dog Inventory Version

        Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
      • Feature Overview: Par & Re-Order Points

        Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...
      • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

        **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...
      • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

        When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...
      • FAQs: What are Bins?

        Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...
      • Recent Articles

      • Troubleshooting: Forwarded Staged Invoice emails not processing

        Invoices forwarded to Retriever by an email rule are not always processed. Invoices forwarded by custom email rules can fail due to formatting or configuration issues, such as message content or email address errors. Yellow Dog Software does not ...
      • FAQs: Why do some ingredients show a $0 cost on printed recipes?

        Question: Why do some ingredients show a $0 cost on printed recipes? Answer: When you print recipes or recipe cards, you must select a store so the system can display store-specific costs. An ingredient shows a $0 cost until at least one adjustment ...
      • RFID Hardware New User Guide

        Following the instructions in the RFID Hardware New User Guide helps ensure the hardware is set up correctly and works properly with Yellow Dog Inventory. <br>
      • How To: Manually Generate RFID Tag Batches

        You may need to manually create an RFID tag batch to print labels when first implementing RFID and labeling items, or when handling an ad hoc labeling scenario outside of standard workflows. Go to Item Management > RFID Tag Queue. Select Add Items ...
      • Quick Reference: RFID Glossary

        Knowing the key terms associated with RFID can help teams use RFID features more effectively. If you are interest in RFID, reach out to clientsaccounts@yellowdogsoftware.com If you would like to purchase RFID supplies visit our webstore at ...