The Yellow Dog Customer Portal | Knowledge Base




      • Knowledge Base

      • 377 Video Training Manual

        These bite-sized videos make learning simple.
      • Manuals & Guides

        In-depth documentation to help you master Yellow Dog.
      • What's New

        Be the first to know — explore fresh updates now!
      • Installation

        Ready to dive in? Learn how to install Yellow Dog Inventory here.
      • Yellow Dog Basics

        New to Yellow Dog? Start with the basics.
      • Item Management

        Proper item management is the first step to inventory success!
      • Purchasing

        Find guidance on how to order, receive, and keep your inventory up to date.
      • Worksheets

        Tools to simply your purchasing process and other workflows.
      • Stand Sheets

        Used by Concessions client to manage events.
      • Physical Inventory

        Everything you need to plan, count, and reconcile—without the stress.
      • Reports

        Your source for turning data into decisions.
      • Common Setup

        From vendors to levels this is where you start getting Yellow Dog to work for you.
      • System Setup

        Behind every smooth inventory day is a solid system setup.
      • Mobile and Web Apps

        Your inventory’s sidekick—on the go or at your desk.
      • Hardware

        Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.
      • Integration Management

        Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.
      • Resources

        Need an extra helping hand? We've got you covered with these additional resources.
      • Webinar Series

        Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.
      • Popular Articles

      • How To: Find Your Yellow Dog Inventory Version

        Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
      • Feature Overview: Par & Re-Order Points

        Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...
      • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

        **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...
      • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

        When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...
      • FAQs: What are Bins?

        Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...
      • Recent Articles

      • Concessions Starting a New Season Webinar - 2026

        A new season means a fresh start and there's no better time to get your Yellow Dog Inventory in top shape! Discover how to: Clean up and organize your Yellow Dog Inventory before the crowds arrive Standardize items to keep reporting clear and ...
      • Quick Reference: RFID Recounts

        RFID scanning is faster and more efficient than barcode scanning, but some items may be missed. Creating multiple count sessions allows you to complete accurate counts without duplicating inventory. Recount best practices with RFID If items are ...
      • Troubleshooting: RFID Labels not Scanning

        Some items are not being detected by the RFID scanner RFID labels may not work when applied directly to certain materials, including: Metal Ceramic Liquids Rubber Dense materials Items with holographic logos These materials can block or interfere ...
      • Troubleshooting: Scanning extra RFID labels

        The RFID scanner is detecting additional labels, resulting in inaccurate item counts. RFID scanners read all nearby labels unless the labels are blocked by materials that interfere with RFID signals. Extra labels—such as unused labels for new items ...
      • What's New 377 Build 2026.1.26.377

        The below documentation will provide all client types a preview of new features in Version 377 Build 2026.1.26.377. <br>