The Yellow Dog Customer Portal | Knowledge Base




      • Knowledge Base

      • New User Training Series

        IN PROGESS - Designed to walk you through the essentials and help you start using the platform with confidence.
      • 377 Video Manual

        These bite-sized videos make learning simple.
      • Manuals & Guides

        In-depth documentation to help you master Yellow Dog.
      • What's New

        Be the first to know — explore fresh updates now!
      • Checklists

        Step-by-step guides to help you complete tasks accurately and consistently.
      • Installation

        Ready to dive in? Learn how to install Yellow Dog Inventory here.
      • Yellow Dog Basics

        New to Yellow Dog? Start with the basics.
      • Item Management

        Proper item management is the first step to inventory success!
      • Purchasing

        Find guidance on how to order, receive, and keep your inventory up to date.
      • Worksheets

        Tools to simply your purchasing process and other workflows.
      • Stand Sheets

        Used by Concessions client to manage events.
      • Physical Inventory

        Everything you need to plan, count, and reconcile—without the stress.
      • Reports

        Your source for turning data into decisions.
      • Common Setup

        From vendors to levels this is where you start getting Yellow Dog to work for you.
      • System Setup

        Behind every smooth inventory day is a solid system setup.
      • Yellow Dog Apps

        Your inventory’s sidekick—including mobile, web and desktop applications.
      • Hardware

        Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.
      • Integration Management

        Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.
      • Resources

        Need an extra helping hand? We've got you covered with these additional resources.
      • Webinar Series

        Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.
      • Popular Articles

      • How To: Find Your Yellow Dog Inventory Version

        Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
      • Feature Overview: Par & Re-Order Points

        Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...
      • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

        **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...
      • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

        When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...
      • FAQs: What are Bins?

        Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...
      • Recent Articles

      • Quick Reference: Stand Profiling

        Stand profiling ensures your system accurately reflects real-world stand operations—critical in high-volume concessions environments. Ensures items are available and correctly assigned to each stand Supports accurate inventory valuation and ...
      • Tap Into Retail Success - Yellow Dog Mobile Apps in Action

        In this Webinar you'll learn how to: Gain real-time visibility across your store(s) Speed up inventory counts and reduce manual errors Keep inventory accurate from stockroom to sales floor Empower your team with tools that actually move at retail ...
      • Troubleshooting: Duplicate Barcodes in Barventory

        Inventory counts, reporting, or barcode scanning are inconsistent between bar and retail locations. This may include: Duplicate items for the same product Barcodes not scanning correctly or tied to different items Sync issues between Barventory and ...
      • Quick Reference: Changing Stand/Facility in Stand Dog

        You can quickly switch between different stands or facilities from the app settings without having to log out and back in. To change your selected stand or facility: Log in to the app. If you have access to multiple facilities, select the desired ...
      • FAQs: Prep cost $0 in Simphony EMC

        Question: Why are prep costs listed as $0 in EMC for Simphony? Answer: Prep costs for items in Simphony Enterprise Management Console (EMC) appear as $0 when the item is configured as a No Count item in Yellow Dog. No Count items do not track cost or ...