Yellow Dog understands that every team is busy, and sometimes things fall through the cracks. Below are Yellow Dogs best practices for when you need to catch up on purchasing. Purchase Orders: Review the items locked report. This can be located ...
Issue: The item is active, but I am unable to add it to a purchasing document Resolution: Confirm that the item is configured to be added to purchasing documents. Note: Other Details tab in the item editor is required to perform this task. If you ...
Issue: Item cannot be updated because the item is “locked by a purchasing document”. Resolution: Use the Items Locked report to determine which purchasing document(s) the item is on, and zero out the quantity to resolve the on-order quantity that is ...
If you are receiving PO Approvals in your email that appear to be missing information, the cause is likely that you have items included in the PO that do not have dimension 1 set in your database. Here is an example of a PO Approval Email that is ...
Issue: Reference and Description are not printing on Return to Vendor Cause: The Reference and Description are using the incorrect format type. Resolution: Edit the Print Template Right click the data field for Reference and/or Description. ...
Have a Purchasing document that disappeared? Occasionally purchasing documents will slip into the background of Yellow Dog. If this happens please provide Yellow Dog Support, or your Implementation Guide the following for the fastest resolution: ...
There is a known issue of lines on purchasing documents doubling up when printed. Please reach out to Yellow Dog Support(757-663-7514) for assistance in resolving this matter.
1. Locate and Open the Purchasing document 2. Change the quantities in the document to 0 for all products. *If this is an invoice, change the total invoice amount and expenses to $0.00. 3. Save and Close. 4.If the status of the ...