Knowledge Base | Item Management Troubleshooting

Item Management Troubleshooting
Troubleshooting: How do I search an item by UPC?
Issue: I am searching for my item by UPC and I am unable to find it. Solution: Check what View is being used. You must have the SKU, Vendor SKU, UPC selected when searching for items by UPC.
Troubleshooting: I am unable to locate one of my items
Issue: I am unable to locate an item in Yellow Dog that I know has already been created in the system. Solution: Check the box to include inactive and removed items. If this box is unchecked, these items will be filtered out. If the item has been ...
Troubleshooting: How do I resolve error-An error occurred posting the image?
Troubleshooting: Receiving Error: An error occurred posting the image. Please try again later when attempting to add images to your items? To resolve this error, confirm that your User has both the Attached Files permission for the item editor and ...
Troubleshooting: What should I check if my Items are not ringing up at the POS?
This video will demonstrate some simple troubleshooting steps for items not being available at the Point of Sale There are a few things you can check if your item aren't ringing up at the point of sale, or if an update that has been made to an item ...

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Searching & Using Filters
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Tips & Tricks: How to set additional decimal points in Yellow Dog
To change the number of decimal points used by Yellow Dog Inventory when showing currency, change this setting: Control Panel - > Regional and Language Options - > Additional Settings... - > Currency tab - > No. of digits after decimal drop down. ...
Tips & Tricks: How do I download and install drivers for my Zebra Printer?
**As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver ...
How do I Alias Items?
This video will demonstrate how to Alias Items in Invoices EDI Receipts/Invoices and Return to Vendors EDI, or Electronic Data Interchange, is the transfer of data from one computer system to another. In Yellow Dog Inventory, EDI allows you to ...
How do I Issue and Accept Transfers?
This video will demonstrate how to Issue and Accept Transfers Inventory Transfers If you have two or more stores in Yellow Dog Inventory, you will be able to transfer stock from one store to another. Important: In order for items to be ...

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