Issue: I am searching for my item by UPC and I am unable to find it. Solution: Check what View is being used. You must have the SKU, Vendor SKU, UPC selected when searching for items by UPC.
Issue: I am unable to locate an item in Yellow Dog that I know has already been created in the system. Solution: Check the box to include inactive and removed items. If this box is unchecked, these items will be filtered out. If the item has been ...
Troubleshooting: Receiving Error: An error occurred posting the image. Please try again later when attempting to add images to your items? To resolve this error, confirm that your User has both the Attached Files permission for the item editor and ...
This video will demonstrate some simple troubleshooting steps for items not being available at the Point of Sale There are a few things you can check if your item aren't ringing up at the point of sale, or if an update that has been made to an item ...