Handhelds
FAQs: What handheld model do I have?
Q: What handheld model do I have? A: We have 3 models in circulation: EA520 EA602 EA630 Q: I am still not sure, how else would I find out? A: Take the back cover off and remove the battery. The label underneath the battery will display the model:
Troubleshooting: ISBN-13 Barcodes not Scanning on EA520 Handheld
ISBN-13 (book) barcodes are not scanning on EA520 Handheld. Figure 1. Example ISBN-13 Barcode Symbology settings on handheld are not set to read ISBN-13 barcodes. To configure a handheld to read ISBN-13 barcodes, follow these steps: Swipe down from ...
Troubleshooting: Lost PIN Number on EA520 Handheld
A PIN number is required for logging into a Unitech Handheld and the PIN number is either lost or forgotten. Turn off the device. Long press the power button and volume up button simultaneously to enter the Bootloader Menu. Press the volume down ...
FAQs: Handheld Repair Service - Warranty Information
Q: Does my handheld have a warranty? A: Yes, all handhelds come with a 1-year warranty. Q: What is covered under the warranty? A: Check out the warranty details on the Unitech website at http://ute.com/us/program. Q: How do I send my handheld in for ...
Charging you Handheld with Accessories (Pistol Grip, Boot Case, Hand Strap)
Removing a detachable part of the charging cradle allows users to charge their handheld when accessories are attached. If you have any of the following accessories, follow the steps to remove the detachable part of the charging cradle so your ...
Handheld New User Guide
After purchasing and receiving a handheld, this guide will need to be followed to ensure proper setup. Updated: 5/6/24
How to Find Yellow Dog Apps on the Google Play Store
Yellow Dog offers 3 different mobile apps to assist with and simplify inventory management processes. Your Handheld will need to be connected to Wi-Fi. Click here for instructions. You will need to be signed into Google Play. Click here for ...
Turning Off Auto Rotate on a Handheld
All clients should turn off Auto Rotate on handhelds to enhance the user experience when utilizing one of our mobile apps. How to Turn off Auto Rotate 1. Swipe down from the top of the screen. 2. Press the Auto Rotate button. 3. After pressing the ...
Connecting to Wi-Fi with a Handheld
Wi-Fi connection is required to download any of the Yellow Dog Mobile Apps. Video: How to Connect to Wi-Fi Swipe up from the bottom of the screen. Find the Settings app and press to launch. Select Network & Internet. Toggle on Wi-Fi. Select Wi-Fi. ...
How To Charge a 520 Pistol Grip using the Charging Cradle
How do I log into the Wi-Fi & Google Play on EA630?
This video will review logging into the Wi-Fi and Google Play on your EA630
FAQs: Where do I return my rented handhelds?
Q: I’ve rented handhelds for inventory, where do I return them? A: Ship them back to our main office: Yellow Dog Hardware 965 Norfolk Sq Norfolk, VA 23502 Note: Please ensure your organization name is listed with the return address so that we can ...
FAQs: How can I re-order Hardware or Labels?
Q: How can I re-order Hardware or Labels? A: You can re-order labels or shop for hardware such as barcode scanners or retail printers from our Webstore at: https://shop.yellowdogsoftware.com/ Add your items to the cart and enter in your name, ...
Troubleshooting: The laser scanner isn't working on Pistol Grip for 602.
If you cannot use the scanner with the pistol grip attached to your 602 verify the Scan Handel is enabled. FROM HOME SCREEN Settings > Docking Station> Make sure Enable Scan Handle is checked