Which Handheld am I using?
Issue: I have been asked to confirm which style of handheld
I am using the PA520 or EA602, but I am unsure which I have.
Solution: Support has your back!
EA602: an
android device that supports our Count Retail Application, our current device. Click Here
to order from our webstore.
PA520: a windows
mobileCE device, that runs our Yellow Dog MobileCE application. This device has been discontinued but will continue to be supported by
Unitech and Yellow Dog until 2023.
Related Articles
How do I create & use replenishment worksheets?
The Replenishment Worksheet is a tool that utilizes a designated warehouse store to generate requests or transfers for multiple locations on a single screen. This tool uses algorithms to decide which store’s requests get priority fulfillment based ...
How do I sync my PA520 Handheld?
This video will demonstrate how to sync your PA520 Handheld Performing a Physical Inventory with a Data Collector (YDIMobile) 1. Make sure the device is connected to your PC via the cradle or USB cable. To test if the handheld is truly ...
How do I use Sync With Count Apps?
1. Create a working directory in the Yellow Dog folder that will store data coming to and from the device. This will only need to be done the first time you use the application. Run the sync as administrator. If you do not have ...
How do I use the Email PO to Vendor Function?
This video will demonstrate using the Email PO to Vendor Function Confirm the Vendor Contact has an email address attached: 1. Navigate to Common Setup and select Vendors and Manufacturers. 2. Highlight the vendor in ...
How do I use a Count Sheets in my Physical?
This video will demonstrate how to use Count Sheets in your Physical How Do I Use Count Sheets in my Physical? When using Count Sheets to perform your physical inventory, first select and print the Count Sheet you will be using and count your items. ...
Recent Articles
Send Saved Report Emailing
You can configure saved reports to be automatically emailed to you and/or team members on a set schedule. How do I schedule daily email reporting? You can configure saved reports to be automatically emailed to you and/or team members on a set ...
Purchasing Flow for Food and Beverage
The Yellow Dog Inventory purchasing flow ensures that all aspects of inventory management, from restocking to adjusting errors in transfers, are covered systematically. Each document type in the flow serves specific functions that collectively ...
Updating Count XL Application
You may need to update your Count XL application on your handheld device to ensure it runs properly and smoothly. If you have received the following errors, your Count XL application may need to be updated: • “Invalid network error” • “API error” • ...
Removing Items with On-Hand Quantity (Decimal)
You might encounter difficulty removing specific inventory items due to an error indicating that the item cannot be removed since its on-hand quantity is not zero, possibly because the decimal point is not properly adjusted. Changing the Decimal ...
ZD411 Printer Troubleshooting
Labels Skipping When Printing When you are not able to print labels or labels are skipped when printing you will need to adjust the sensor inside the printer. If your labels are skipping when printing, make sure you have adjusted your sensor. To do ...