What Should I Check if I See the Error “Unable to cast COM object type” When I am Exporting to Excel?
Issue: When exporting to Excel an error occurs. “Unable to cast COM object type”:
Cause: Windows Office Suite may be out of date or the Windows 10 install may not have cleared the registry keys for the previous Windows installation.
Solution: Update Windows Office or if Windows Office is up to date, clear out any old registry keys. *Note: this will be something your onsite IT will be able to assist with*
Open Microsoft Windows Settings:
- Click Apps to open the Apps & Features window.
- Find and click your Microsoft application in the list, such as Microsoft Office 365.
- Select Modify, then Quick Repair, and follow the onscreen instructions.
- Once the fix is applied, retry exporting your document to Excel in Yellow Dog.
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