What Should I Check if I See the Error “Unable to cast COM object type” When I am Exporting to Excel?

What Should I Check if I See the Error “Unable to cast COM object type” When I am Exporting to Excel?

Issue:  When exporting to Excel an error occurs.  “Unable to cast COM object type”:


 

Cause:  Windows Office Suite may be out of date or the Windows 10 install may not have cleared the registry keys for the previous Windows installation.

Solution:  Update Windows Office or if Windows Office is up to date, clear out any old registry keys. *Note: this will be something your onsite IT will be able to assist with*

Open Microsoft Windows Settings:

  1. Click Apps to open the Apps & Features window.
  2. Find and click your Microsoft application in the list, such as Microsoft Office 365.
  3. Select Modify, then Quick Repair, and follow the onscreen instructions.
  4. Once the fix is applied, retry exporting your document to Excel in Yellow Dog.​​​​





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