End user
· Yellow Dog Inventory 2026
WHY IT'S IMPORTANT
Use a Return to Vendor (RTV) to send stock back to a
supplier—for example, when items arrive damaged, get recalled, or were shipped
in error. Committing an RTV removes the returned quantity from your on-hand
count and reverses the related cost calculations, so your inventory and accounting
stay accurate.
PREREQUISITES
• Permission to create Return to Vendor documents
• The store you're returning from and the vendor
you're returning to must both exist in Yellow Dog Inventory
• Return reasons configured under System Setup > Accounts > Return To Vendor
(required only if your site uses them)
STEP BY STEP
Create the Return to Vendor
1. Go to Return
to Vendor and select Create New
Return to Vendor.
2. Select the Store
you're returning from and the Vendor
you're returning to.
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Caution: The Store and Vendor
can't be changed after the document is created. If you pick the wrong one,
cancel and start a new return.
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Complete
the document information
1. RTV Number
— generated automatically. Edit it if your numbering follows a different
convention.
2. Reference
and Description — optional. Use these
to tie the return to the original invoice for context.
3. Accounting
— select the reason for the return. This is required if return reasons are set
up for your site.
4. Expected
Arrival — the date the product is expected to arrive back at the
vendor.
5. Committed
date — backdate this if you need it to reflect when the product was actually
returned.
Add the
items being returned
1. Add the items to return, using either
option:
a. Add Line Items
— add items one at a time.
b. Add Items From
— pull items in from an existing document or other areas of the software.
2. Enter the Quantity
for each line item.
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Note: Return quantities are always
entered as positive numbers, even though the items are leaving your
inventory.
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3. Enter any additional expenses you received
credit for, such as freight or tax. To add new expense options, go to System Setup > Accounts > Invoice Expense Accounts.
Commit
the return
1. Review your line items, quantities, and
expenses.
2. Select Commit
Return to Vendor.
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Caution: Committing the return
removes the returned quantity from your on-hand count and reverses the
associated cost calculations. Commit only when the return is final.
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RELATED ARTICLES
No related articles at this time.
Last reviewed: June 2026
· Applies to: Yellow Dog
Inventory 2026