FAQs: What do I do if my Purchasing Document disappeared while I was making it?
Deprecated Documentation This article applies only to legacy versions 364 and prior.Question:
My purchasing document disappeared while I was creating it. Can I recover it?
Answer:
Yes. In some cases, purchasing documents can move into the background of Yellow Dog and appear to be missing.
To retrieve the document, contact Yellow Dog Support or your Implementation Guide and provide the following information:
The employee who created the document
The store the document was created for
The vendor associated with the document
The document type (purchase order, receipt, or invoice)
Providing this information helps Support locate and restore the document more quick
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