Updating Count XL Application

Updating Count XL Application

You may need to update your Count XL application on your handheld device to ensure it runs properly and smoothly. If you have received the following errors, your Count XL application may need to be updated: 
• “Invalid network error”
• “API error”
• “Unable to login to the mobile app. If this issue persists, please reach out to your admin.”




Step 1. On your Android device, access the Google Play store.
(You can find this by swiping up and searching “Play store,” or by locating the Google Play icon on your home screen.)

 
Step 2. Next, locate the magnifying glass icon at the top of the screen. [Image 1.]
Step 3. Click in the Search box and type “Count XL.” [Images 2 and 3.]

 
Step 4. Finally, you will want to click Update. 
 
 
Step 5. If buttons says Open, your app is currently up to date. 
 

    • Related Articles

    • Count XL Manual

    • Locating Your Client ID

      The Client ID (in addition to your Yellow Dog username and password) is required to log into our suite of mobile apps: YD Mobile, Count XL, and Stand Dog. *This is only for client that are hosted by Yellow Dog. Locally host users will not have a ...

    • Mobile App Overview

      This document will review the functionality of Yellow Dogs mobile apps. All mobile apps require Yellow Dog v362 or higher. Count XL Purpose: Scanning & Counting. This app’s sole purpose is to scan and count items quickly and efficiently. This is our ...

    • YD Mobile Manual

      <br>

    • Purchasing Flow for Food and Beverage

      The Yellow Dog Inventory purchasing flow ensures that all aspects of inventory management, from restocking to adjusting errors in transfers, are covered systematically. Each document type in the flow serves specific functions that collectively ...

    • Recent Articles

    • Yellow Dog/Spot On(Appetize) Integration Overview

      The document will provide an overview of the Yellow Dog Spot On(Appetize) integration Integration Approach The integration between Yellow Dog and Spot On (Appetize) can be configured to be a 1Way (sales pull only) or 2Way (sales pull and item push) ...

    • Yellow Dog/InfoGenesis Integration Overview

      The document will provide an overview of the Yellow Dog InfoGenesis Integration Integration Approach This integration can be setup as a 1Way (Sales Pull Only) or a 2Way (Pull Sales & Push Items) Sales – pulled in from a .txt file provided by ...

    • Yellow Dog/Shopify Integration Overview

      This document will provide an overview of the Yellow Dog Shopify Integration Integration Approach This integration can be set up in 4 primary ways: 1Way - pull sales only 2Way – pull sales and push on hands 2Way – pull sales and push items and on ...

    • Yellow Dog/Simpony2 w/Oracle Integration Overview

      This document will provide an overview of the Yellow Dog /Simphony 2Way integration Integration Approach The Yellow Dog/Simphony integration is a 2Way integration Sales – pulled in from files provided by Oracle once per day Codes – pulled from the ...

    • Yellow Dog/NCR Silver Integration Overview

      This document will provide an overview of the Yellow Dog/NCR Silver integration Integration Overview The Yellow Dog/NCR Silver integration is a 2Way integration Sales – Pulled from the NCR API Codes For reporting codes are pulled from the NCR API For ...