Troubleshooting: I am unable to locate one of my items
Issue: I am unable to locate an item in Yellow Dog that I know has already been created in the system.
Solution: Check the box to include inactive and removed items. If this box is unchecked, these items will be filtered out. If the item has been Removed or made Inactive it will now appear.
|
Related Articles
FAQs: What's the difference between inactive and removed items?
Q: What's the difference between inactive and removed items? A: When managing your item catalog in Yellow Dog Inventory, you may need to retire products that are not currently in use. The system provides two distinct options for doing this: Inactive ...Troubleshooting: Why can’t I edit some of my items?
Unable to edit items. This may be caused by the item being marked as approved. To check if the item has been marked as an approved item: Navigate to Item Management > Inventory Items. Click to highlight the item and select Edit Item. Select the Other ...Tips & Tricks: Searching for Items
These tips will help you quickly locate the inventory items you need on the Item Management > Inventory Item screen—making your workflows faster, easier, and more efficient than ever. <br> Use AND to match multiple terms Use AND ...Can Yellow Dog handle items that are purchased at one size and counted at another?
This Video will discuss configuring items with multiple sizes Yes! Yellow Dog can accommodate items that are purchased at one size and counted at a second size. The system can also accommodate any additional sizes that may be required – for instance ...Troubleshooting: What should I check if my Items are not ringing up at the POS?
This video will demonstrate some simple troubleshooting steps for items not being available at the Point of Sale There are a few things you can check if your item aren't ringing up at the point of sale, or if an update that has been made to an item ...
Popular Articles
How To: Find Your Yellow Dog Inventory Version
Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...How do I use Par & Re-Order Points?
What is a Reorder Point? The minimum quantity you would like inventory of the item to be before ordering more. Items must go below this level to trigger reorder. Items set to 0 will not reorder until you go into negative stock. This is not ...Tips & Tricks: How do I download and install drivers for my Zebra Printer?
**As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...How To: Swap the On-Hand/Parent Size (Edit Base Unit)
When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...Food and Beverage Core Features User Manual
The Food & Beverage Core Functions User Manual is your key to understanding the potential of Yellow Dog. Whether you're a first-time user or a seasoned pro, this detailed manual will help you understand how to best utilize your Yellow Dog Inventory ...