Troubleshooting: I am unable to locate one of my items

Troubleshooting: I am unable to locate one of my items

Issue:  I am unable to locate an item in Yellow Dog that I know has already been created in the system.

Solution:  Check the box to include inactive and removed items. If this box is unchecked, these items will be filtered out. If the item has been Removed or made Inactive it will now appear. 

 



 

|





    • Related Articles

    • Tips & Tricks: Searching for Items

      These tips will help you quickly locate the inventory items you need on the Item Management > Inventory Item screen—making your workflows faster, easier, and more efficient than ever. <br> Use AND to match multiple terms Use AND ...
    • Why can’t I edit some of my items?

      Issue: I have permissions to edit items generally, but I am unable to edit any field for one or some specific items, why? Resolution: Update the items approved status or update your permissions to be able to Edit after Approved. To confirm this is ...
    • Can Yellow Dog handle items that are purchased at one size and counted at another?

      This Video will discuss configuring items with multiple sizes Yes! Yellow Dog can accommodate items that are purchased at one size and counted at a second size. The system can also accommodate any additional sizes that may be required – for instance ...
    • Troubleshooting: What should I check if my Items are not ringing up at the POS?

      This video will demonstrate some simple troubleshooting steps for items not being available at the Point of Sale There are a few things you can check if your item aren't ringing up at the point of sale, or if an update that has been made to an item ...
    • Quick Reference: Inventory Items Dropdowns & Filters

      On the Item Management > Inventory Items screen, you’ll find several dropdown filters and options to help refine your search and display the specific item details you need. Views: Views provide different perspectives on your inventory items, making ...
    • Popular Articles

    • How To: Find Your Yellow Dog Inventory Version

      Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
    • How do I use Par & Re-Order Points?

      What is a Reorder Point? The minimum quantity you would like inventory of the item to be before ordering more. Items must go below this level to trigger reorder. Items set to 0 will not reorder until you go into negative stock. This is not ...
    • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

      **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...
    • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

      When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...
    • Food and Beverage Core Features User Manual

      The Food & Beverage Core Functions User Manual is your key to understanding the potential of Yellow Dog. Whether you're a first-time user or a seasoned pro, this detailed manual will help you understand how to best utilize your Yellow Dog Inventory ...