Troubleshooting: How do I find out how much I rang as open retail?
Issue: Items were not available or not created in the point of sale, and so Open Retail was used to ring up these items. I now need a way to verify how much was sold as Open Retail.
Resolution: A POS Only: All Sales captured report will pull in sales for all items sold, including items that are not in Yellow Dog. Using this report will not directly tell you what items were sold using Open Retail, but will tell you when the items were sold, and for how much. If your team has tracked or can deduce what items were sold, manual adjustments can be used to update on hands.
- Navigate to Standard Reports>Sales>POS Only>All Sales Captured
- Filter to the Store and Date in question and select Generate.
- Once report is generated right-click in column header POS Item and select Apply Column Filter.
- Type Open Retail into the pop up and select OK.
- See all your transactions rung as open retail.
If your team has tracked or knows what corresponding Yellow Dog items these transactions pertain to, then manual adjustments can be performed to correct on hands.
Related Articles
Reporting Explained: ReOrder
Reporting Explained: Re-Order Business Need: This report will show items that are either at or below the re-order point assigned, and include the quantities needed to bring the items back up to Par. How it works: To best utilize this report users ...Reporting Explained: Troubleshooting- Items Locked
Business Need: This report is helpful for customers who need to manage items that are locked due to being on a purchasing document. It also helps in locating the purchase order number for any item with an on-order quantity. How it works: When an item ...COGS Troubleshooting
This document was designed to help users pinpoint where and why there are discrepancies in their COGS reporting. Why COGS are inaccurate: If COGS numbers are appearing incorrectly in Yellow Dog one of the following will be the cause: Invoices were ...Reporting Explained: Cost Reporting- Inventory Items with No COGS Account
Business Need: This report is helpful for F&B customers using COGS for tracking inventory. It allows clients to see which inventory items are not mapped to a COGS account. This is useful for troubleshooting variances in COGS cost reporting and ...Reporting Explained: Inventory Aging by Department By Quarter
Business Need: This report is helpful for users who want a report to show how long the current inventory has been in stock, summarized by department and quarter. How it Works: An Inventory>Aging>By Department report shows a summary how long the ...
Recent Articles
Yellow Dog/Resort Suite Integration Overview
This document will provide an overview of the Yellow Dog Resort Suite Integration Integration Approach This is a two-way file exchange integration – we pull sales and push items Sales – pulls sales from a CSV file Summary: will provide sales as a ...Yellow Dog/Spa Soft Integration Overview
This document will provide an overview of the Yellow Dog Spa Soft Integration Integration Approach This is a 2Way integration – pulling sales and pushing items Sales – pulled in from the Spa Soft API Multiple RVCs are support per Yellow Dog store ...How To: Create Interface Codes for Spa Soft
This document will review creating new interface codes for the Spa Soft Integration in Yellow Dog Software Overview If additional Department, Class, Division, Cuserdef1, Cuserdef2, Cuserdef3, PMS Posting IDs need to be added to items in Yellow Dog ...Yellow Dog/Brink Integration Overview
This document will provide an overview of the Yellow Dog Brink Integration Integration Approach This is a 1Way Integration – pulling sales only Sales – pulled in from the Brink API Mapping Recipes For ingredients to be depleted from inventory, all ...Best Practices for Collecting Inventory Accounts During Business Hours
This document will provide recommendations for clients who must count during business hours. Yellow Dogs best practice for performing a physical inventory is to capture counts outside of business hours, however; Yellow Dog understands that there are ...