How do I uninstall and re-install printer drivers?
**As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance**
If you do not have drivers installed already, then skip to Step 5.
- Unplug device from PC.
- Select the Windows Menu in the bottom left of your screen, type Control Panel, and click on the application to launch
- Navigate to Devices and Printers
- Right Click on the Unspecified printer and select Remove Device. This will remove the device and any software that was installed.
- Navigate to the Zebra Site to download and to download drivers The Basic Printer=ZD410/ All Environment=ZD420.
- Navigate to Drivers
- Select the ZDesigner v.5 for Windows
- Select Accept and Begin Download
- Click when download is complete to begin installation
- A pop up will ask if you want to allow this app to make changes to your device: Select Yes
- The Zebra Setup Wizard will appear: Select Next
- Confirm where the driver will be installed and select Next
- Click Next for Driver Version Setup
14. Check the Box confirming that you have read Zebra’s notes about system configuration and select Next
- Uncheck View Release Notes and select Finish
- Choose Next to re-install
- Select Install Printer Driver
- Accept the Zebra license agreement and select Next
19. Confirm how the Printer is connected to the PC. For most users this will be USB port and select Next.
- Plug the printer back into your PC.
- If you need to update the name of your printer you can do so here. Once complete select Install
- Summary: Confirmation that drivers installed successfully. Select Exit.
**This can be confirmed by navigating to Control >Devices and Printers and verifying that your printer is now appearing. **
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