How do I uninstall and re-install printer drivers?

How do I uninstall and re-install printer drivers?

 **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance**

 

               If you do not have drivers installed already, then skip to Step 5.
  1. Unplug device from PC.
  2. Select the Windows Menu in the bottom left of your screen, type Control Panel, and click on the application to launch



  1. Navigate to Devices and Printers





  1. Right Click on the Unspecified printer and select Remove Device. This will remove the device and any software that was installed. 



  1. Navigate to the Zebra Site to download and to download drivers The Basic Printer=ZD410All Environment=ZD420. 


  1. Navigate to Drivers






  1. Select the ZDesigner v.5 for Windows



  1. Select Accept and Begin Download









  1. Click when download is complete to begin installation




  1. A pop up will ask if you want to allow this app to make changes to your device: Select Yes




  1. The Zebra Setup Wizard will appear: Select Next


  1. Confirm where the driver will be installed and select Next





  1. Click Next for Driver Version Setup




14. Check the Box confirming that you have read Zebra’s notes about system configuration and select Next





  1. Uncheck View Release Notes and select Finish


  1. Choose Next to re-install





  1. Select Install Printer Driver


  1. Accept the Zebra license agreement and select Next 






19. Confirm how the Printer is connected to the PC. For most users this will be USB port and select Next. 



  1. Plug the printer back into your PC. 




  1. If you need to update the name of your printer you can do so here. Once complete select Install



  1. Summary: Confirmation that drivers installed successfully. Select Exit. 




**This can be confirmed by navigating to Control >Devices and Printers and verifying that your printer is now appearing. ** 






    • Recent Articles

    • Email Invoice Processing – Error response received when processing unsupported file type

      Yellow Dog Inventory Troubleshooting: Email Invoice Processing – Error response received when processing unsupported file type Issue: User received the following unsuccessful processing response when sending an invoice for invoice staging: “The ...
    • Feature Overview: Client ID

      What is a Client ID? The Client ID is a unique identifier assigned to each Yellow Dog Inventory system. Who is it for? The Client ID will be used by any user that will access a Yellow Dog mobile or web app. What is it used for? A Client ID is ...
    • Feature Overview: Password Recovery

      What is Password Recovery? Password Recovery is a built-in feature that allows Yellow Dog users to securely reset their login credentials independently by answering predefined security questions. This self-service option reduces the need for ...
    • 377 Food & Beverage Webinar

      Curious about Yellow Dog Inventory version 377? New features, smarter workflows—watch the 377 Webinar now! Want to join the live webinar? We're hosting the 377 Food & Beverage Webinar weekly. Click HERE to sign up.
    • Feature Overview: Retail Price Fields

      Yellow Dog offers 3 different retail price fields (Default Retail, Current Retail, Starting Retail) in the item editor to provide different retail price tracking functions. Where: Item Editor > Retail Details tab Who: Retail users who manage retail ...