How do I cancel a Purchase Order?

How do I cancel a Purchase Order?

Issue: I have ordered items through a Purchase Order, but now will not be receiving them. Is there a way to cancel this Purchase Order?

Resolution: Yes! Use the Canceled feature within your Purchase Order to indicate that it has been cancelled and resolve the on-order quantities. 


  1. Navigate to the Purchase Order in question and double click to open the editor. 



  1. Check the box Canceled to let the system know that you will not be receiving this product and resolve the on order quantity. 



  1. Verify that the status of the Purchase Order updated to Ordered – Canceled




  1. Verify that the On-Order quantity updated to no longer include the quantity on the Purchase Order. Note: You may need to hit Refresh Data to see the quantity update. 






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