The Yellow Dog Customer Portal | Knowledge Base




      • Knowledge Base

      • 377 Video Training Manual

        These bite-sized videos make learning simple.
      • Manuals & Guides

        In-depth documentation to help you master Yellow Dog.
      • What's New

        Be the first to know — explore fresh updates now!
      • Installation

        Ready to dive in? Learn how to install Yellow Dog Inventory here.
      • Yellow Dog Basics

        New to Yellow Dog? Start with the basics.
      • Item Management

        Proper item management is the first step to inventory success!
      • Purchasing

        Find guidance on how to order, receive, and keep your inventory up to date.
      • Worksheets

        Tools to simply your purchasing process and other workflows.
      • Stand Sheets

        Used by Concessions client to manage events.
      • Physical Inventory

        Everything you need to plan, count, and reconcile—without the stress.
      • Reports

        Your source for turning data into decisions.
      • Common Setup

        From vendors to levels this is where you start getting Yellow Dog to work for you.
      • System Setup

        Behind every smooth inventory day is a solid system setup.
      • Yellow Dog Apps

        Your inventory’s sidekick—including mobile, web and desktop applications.
      • Hardware

        Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.
      • Integration Management

        Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.
      • Resources

        Need an extra helping hand? We've got you covered with these additional resources.
      • Webinar Series

        Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.
      • Popular Articles

      • How To: Find Your Yellow Dog Inventory Version

        Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...
      • Feature Overview: Par & Re-Order Points

        Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...
      • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

        **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...
      • How To: Swap the On-Hand/Parent Size (Edit Base Unit)

        When managing items with multiple sizes, it’s essential to configure them correctly. The on-hand/parent size should always represent the base unit or smallest measurement, while additional sizes should be created for purchasing or counting sizes. If ...
      • FAQs: What are Bins?

        Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...
      • Recent Articles

      • How To: Update Employee Password

        If an employee has not set up Password Recovery, they will be unable to reset their password on their own if it is forgotten. In this case, an Admin user with permission to edit employee accounts must reset the password for them. The Yellow Dog team ...
      • How To: Setup Vendor Mappings

        Vendor Mappings ensure staged invoices map correctly to the appropriate Vendor, Store, and Expense Accounts in Yellow Dog. Permission to view and edit Vendors EDI Source Select the invoice source: apiOCR Enabled for OCR The appropriate EDI source ...
      • Mastering Retail Item Management - 2026

        From warehouses to stores, clean and consistent item data is the foundation of reliable inventory. In this webinar, you’ll learn how to: Structure and organize SKUs for purchasing, receiving, and transfers Maintain clean, consistent item data across ...
      • How To: Create a Scan Sheet

        A scan sheet allows items that do not have a barcode and are to small to label to be counted during a physical inventory. Scan sheets can also be used at the register to scan and ring in items. Create an Item List containing the items. See video: ...
      • Feature Overview: Auto Transfer

        Auto Transfer automatically replenishes inventory for designated locations by assigning a primary location to supply one or more satellite locations. When a satellite location records sales or manual adjustments, its on-hand quantity will go ...