The Yellow Dog Customer Portal | Knowledge Base



    • Knowledge Base

    • New User Training Series

      IN PROGESS - Designed to walk you through the essentials and help you start using the platform with confidence.

    • 377 Video Manual

      These bite-sized videos make learning simple.

    • Implementation

      Your launch pad for Yellow Dog Inventory. Foundational setup steps, configuration guidance, and best practices to take you from kickoff to go-live.

    • Manuals & Guides

      In-depth documentation to help you master Yellow Dog.

    • What's New

      Be the first to know — explore fresh updates now!

    • Checklists

      Step-by-step guides to help you complete tasks accurately and consistently.

    • Installation

      Ready to dive in? Learn how to install Yellow Dog Inventory here.

    • Yellow Dog Basics

      New to Yellow Dog? Start with the basics.

    • Item Management

      Proper item management is the first step to inventory success!

    • Purchasing

      Find guidance on how to order, receive, and keep your inventory up to date.

    • Worksheets

      Tools to simply your purchasing process and other workflows.

    • Stand Sheets

      Used by Concessions client to manage events.

    • Physical Inventory

      Everything you need to plan, count, and reconcile—without the stress.

    • Reports

      Your source for turning data into decisions.

    • Common Setup

      From vendors to levels this is where you start getting Yellow Dog to work for you.

    • System Setup

      Behind every smooth inventory day is a solid system setup.

    • Yellow Dog Apps

      Your inventory’s sidekick—including mobile, web and desktop applications.

    • Hardware

      Yellow Dog provides the essential hardware to simplify and supercharge your inventory operations.

    • Integration Management

      Here’s where you’ll manage your POS, troubleshoot syncs, and keep everything flowing.

    • Resources

      Need an extra helping hand? We've got you covered with these additional resources.

    • Webinar Series

      Quick, practical sessions packed with real-world tips, product insights, and best practices to help you get more out of YD.

    • Popular Articles

    • How To: Find Your Yellow Dog Inventory Version

      Understanding which version of Yellow Dog Inventory you're using is essential when exploring new features, as some enhancements and functionalities are specific to certain versions. All client types can benefit from knowing their Yellow Dog Inventory ...

    • Feature Overview: Par & Re-Order Points

      Par levels and reorder points help streamline purchasing in Yellow Dog. Par level is the ideal quantity to keep on hand. Reorder point is the minimum quantity that triggers reordering. You can update par and reorder points in the following locations: ...

    • Tips & Tricks: How do I download and install drivers for my Zebra Printer?

      **As a note: Admin rights will be required to complete this task. If you do not have admin rights on your PC, please contact your IT for assistance** ZD410 Desktop Printer Support Site 1. Navigate to Drivers: 2. Select Zdesigner V. 5 Driver for ...

    • How To: Swap the On-Hand (Base Unit) Size

      End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT The on-hand (parent) size is the base unit—the unit Yellow Dog Inventory uses to track on-hand quantity and to convert every purchasing and counting size. When an item with multiple sizes is set ...

    • FAQs: What are Bins?

      Question: What are Bins? Answer: Bins are optional location identifiers that specify exactly where an item is stored. You don’t need to create bins in advance. You can assign them: In the Stores tab of the item editor Through a Balto import Bins ...

    • Recent Articles

    • Retail Reporting: Turning Inventory into Insight

      Join our Yellow Dog experts and learn: Which reports matter most How to reach them with confidence How to spend less time digging through data and more time making decisions <br> Recording Date: 06/24/2026 Check it out: During the webinar we ...

    • Troubleshooting: Event Pricing Not Reaching the POS

      End user · Concessions · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Event pricing depends on coordinated configuration across the event, the participating stores and stands, the items, and the POS interface (for example, VenueNext). When any one ...

    • Feature Overview: Auto Number

      Admin or power user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Auto Number controls how Yellow Dog Inventory generates SKUs for inventory items and document numbers for purchasing and inventory documents. A consistent, well-structured numbering ...

    • How To: Log into Yellow Dog Software

      End user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT Logging into Yellow Dog Inventory with your own credentials gives you access to the inventory tools you need while keeping the system secure. Because activity is tied to your Employee Number, ...

    • Quick Reference: Concessions Saved Reports

      Concessions operations user · Yellow Dog Inventory 2026 WHY IT'S IMPORTANT We’ve streamlined reporting for Concessions operations by pre-saving the essential reports, so you can run them without rebuilding filters each time. The full Saved Reports ...